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Call Termination Offer for Albania Fix and Mobile Operators

admin — Sat, 13 Mar 2010 10:36:08 +0000

Neofone Sh.p.k is a new telephony carrier in Albanian market offering termination to biggest Albanian fixed and mobile operators. Our technology is based on Cisco, Mera and Squire. We have high availability and redundant devices. Please send us an email to : Contact@neofone.al for more information about prices and lines . Thank You !
// Neofone Sh.p.k

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Call Completion: Asterisk Component

admin — Sat, 13 Mar 2010 10:14:04 +0000

Mark Michelson has posted details of a reviewboard entry for CCSS he has been working on for a while.

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Survey Shows the Role Workforce Management Plays in Improving Call Center Performance

admin — Sat, 13 Mar 2010 06:53:45 +0000

The call center plays a vital role in an organization, driving additional revenue streams, protecting customer loyalty, measuring company performance and so much more. These benefits cannot always deliver if the center is designed with inefficient processes, especially where employees are concerned.

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New patch for app_queue to show all call attempts

admin — Sat, 13 Mar 2010 03:53:49 +0000

Hakon Nessjoen has posted a patch he has written to show all call attempts including failing ones for Asterisk Queues.

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Fring and Pearya Ally to Metamorphose the IPod Touch in a Full-featured IP Phone able to Call and Receive Calls to/from any Landline and Mobile Phone Worldwide

admin — Sat, 13 Mar 2010 02:09:06 +0000

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